Support

Frequently Asked Questions

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Products & Compatibility

We sell a wide range of sim racing and flight simulation equipment including steering wheels, pedals, wheel bases, shifters, handbrakes, flight sticks, throttles, and mounting solutions. Whether you're just starting out or looking to upgrade your rig, we have options to suit every level and budget.

Compatibility varies by product. Most of our steering wheels and peripherals are compatible with PC, and many also support Xbox. PlayStation compatibility is limited. Full compatibility information is listed on each individual product page. If you're unsure, please contact us before purchasing.

Yes — steering wheels connect to a wheel base via a quick-release or bolt pattern system. The most common standards are Fanatec QR, Simucube SQR, and generic 70mm bolt patterns. Each product listing specifies which wheel bases or standards it is compatible with. If you need help finding the right combination, feel free to reach out to our team.

Belt drive wheel bases use a belt and pulley system to transfer motor force to the steering wheel. They are generally more affordable and suitable for beginners. Direct drive wheel bases connect the motor directly to the steering shaft, providing much stronger, more detailed force feedback — ideal for serious sim racers.

Shipping & Delivery

We aim to dispatch orders within 1–5 business days. Estimated delivery is 7–14 business days. Free shipping is available on orders over £50 within the UK (excluding larger items such as sim rigs). Once your order has been dispatched, you will receive a tracking number by email.

Yes, we ship worldwide. Customs fees are included in the price for most countries where DDP (Delivered Duty Paid) is permitted. Some countries such as Brazil and Pakistan are excluded — T&Cs apply. If you have any questions about shipping to your location, please contact us.

Returns & Warranties

We offer a 14-day return window on all products in line with UK consumer law. Items must be returned in their original condition and packaging. For full details, please see our Returns Policy.

If your item arrives damaged or stops working, please contact us via our Contact Us page with your order number and photos of the issue. We will arrange a replacement or refund promptly.

Yes, all products come with a manufacturer warranty. Warranty periods vary by product — please check the individual product listing for specific warranty information.

Getting in Touch

You can reach us via our Contact Us page. We aim to respond to all enquiries within 1 business day.